Determine your campaign’s emotional journey and highlight your branding through graphics.

We all want to give... the question is how much.

First, let’s define cause-marketing: It is a type of Corporate Social Responsibility where a for-profit business selects one or more nonprofits to receive a benefit achieved through marketing efforts. Oftentimes, it is a gateway to show a shared affinity with members of a targeted community. Some organizations market almost exclusively through cause-marketing while others use it as a supplement, seasonal, or single campaign. What does that look like in the real world? Some of us are familiar with cause-marketing when we drive through a McDonald’s and we’re asked if we want to contribute to the Ronald McDonald House or we get asked by a cashier at our grocery store if we want to donate a dollar to the charity of the month. We see events around us that benefit a certain group and we know what month the world dons all things pink. Cause-marketing can be very powerful in the ways it draws attention of loyal supporters and in its ability to make an impact. Of course, it’s best to select a nonprofit who aligns with your social beliefs and has good standing, otherwise, why mindfully select them? A successful cause-marketing campaign begins with a conversation with the nonprofit. This is where you set expectations, explore what other businesses have done in the past, get a feel for what worked and didn’t work, and understand what, if any, campaign support you can expect from the nonprofit’s side and how metrics can be measured to determine success. Does a nonprofit have to participate in every cause-marketing idea? Absolutely not. Nonprofits are like any other business and need to keep focused on their work and relationships. They are also not obligated to fulfill collaborative requests. Be mindful that a “no” or “not something our team can do right now” is not necessarily a reflection of your organization but it should be a consideration as you move forward. Once you meet with the nonprofit and get a snapshot of your involvement together, now’s the time to get creative. Depending on the time and energy you have, this can be something simple like a jar on the counter or it can be elaborate like hosting a VIP event.

REFRESHING OUR MINDS TO RETHINK OUR WORKSPACE

For years, we’ve heard about the power of SEO and how words matter to make the connection between your customers and you, your products, or services. The right phrase and a photo used to be enough to connect with online shoppers, but as the space gets more competitive and mindsets are changing, more often than not videos and authentic reviews are how businesses are sealing the deal.

Birds are singing, bees are buzzing, and your existing and potential customers are exiting their pandemic cocoons. Customers are looking for help and they are very wary because they’ve hit bumps and confusion during the past year. Stores they thought were open were closed, services they counted on were discontinued, and they’ve been staring at screens for way too long. Some are still scared, some are not, but all are ready to return to a “new normal”. What is the “new normal”? Well, that’s the interesting part, customers are willing to flex a little bit, to adapt as businesses have had to adapt, but ultimately, too much change is scary unless it’s managed well. So, when doing your 2021 Spring Refresh, we’re recommending to business owners and managers that they start customers on an informed, well-planned path.